Frequently Asked Questions

Yes. SaludTotal is designed to comply with Mexican NOM-004 and NOM-024 health data standards.

7 days with full access to all features of your chosen plan. No credit card required.

Yes. We offer data migration from Excel, legacy systems, or even digitization of paper records.

Yes. We have native apps for iOS and Android, plus responsive web access.

Your data belongs to you. You can export it anytime in standard formats (PDF, Excel, HL7).

Yes. All plans include chat and email support. Premium and AI plans include priority phone support.

Absolutely. We use AWS servers with bank-grade encryption, automatic daily backups, and comply with NOM-024 and HIPAA standards. Your clinical data is protected 24/7.

Yes. You can generate digital medical prescriptions with your signature and professional license, send them via WhatsApp or email to your patients, and use your custom medication catalog.

SaludTotal sends automatic WhatsApp reminders to your patients before their appointment. This reduces no-shows by up to 40%, without any manual effort on your part.

Yes. Standard and Premium plans allow you to manage multiple offices from a single account, with differentiated roles and permissions for each team member.

With our AI module, you can record your consultation and SaludTotal automatically transcribes the conversation, structuring the information into the clinical record fields. You just review and confirm.

Yes. Standard plans and above include integrated CFDI electronic invoicing. Generate invoices directly from the consultation without needing a separate billing system.